When I first got DIsh - 8-9 years ago, I wanted the dish on a tower, which sits behind my barn and cable run across the yard to the house, which I would bury after the install. At the time, my father in law was staying with us, I wasn't home and fil authorized the install on my house chimney, as the installer was adament that he would not put the dish on the tower. It lasted about a month and fell down. Not totally, but was hanging by one anchor. Not a good start. I called Dish, really raised cain and they were contrite, and sent out someone to repair it. Yep, you guessed it, same rough talking, inbred-like fellow who did it a month before. I politely told him to never mind, stay off my roof, I would take care of it myself. I did, and have had no problem since. Dish never did contact me again about the problem, or how it was fixed.