Having install done tomorrow. Looked over paper work, says they added protection plan to order. I do not want this. If I cancel right away is there any issues? Thanks
Canceling protection plan?
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There have been numerous reports of the protection plan being added without it being requested. I would send an email the the office of the president of Directv and let them know about it. ellen.filipiak@directv.com
I intend too. I did not pay attention (my fault) to my first bill, but just noticed on the second that I am being charged $19.95 for the premium PP. Whatta scam...
When I had my install last Novemeber the installer told me the protection plan was free then I looked at my bill online and saw i was being charged $19.95 for the protection plan. Scammed YES. I called and canceled protection plan immediately. With DirecTV the picture is great and the Channel packages are a little cheaper then Cable TV but when you factor in the monthly equipmet fee you end up paying more. If you get in a financial bind you just can't cancel without paying a ET fee--with Cable you just return the equipment and a small disconnect fee your done.
19.95
Is crazy for protection.
That to me is outlandish.
That said living in south Florida
I do believe in the basic protection.
7.99?
Plus you get upgrades every two years.
However consistency with Direc is not
A given. That could change next year.
Is crazy for protection.
That to me is outlandish.
That said living in south Florida
I do believe in the basic protection.
7.99?
Plus you get upgrades every two years.
However consistency with Direc is not
A given. That could change next year.
$19.95 is that nonsense where they cover tv's and all this crap too. They should never just throw that on there.
I was asked if I wanted the protection plan when I came back, as a previous sub I knew exactly what that was ($7.99), somehow I get the $19.95. And of course they want you to call for every stupid change. Thats one part of Directv's business that is majorly lacking when compared to Dish.
I was asked if I wanted the protection plan when I came back, as a previous sub I knew exactly what that was ($7.99), somehow I get the $19.95. And of course they want you to call for every stupid change. Thats one part of Directv's business that is majorly lacking when compared to Dish.
I can understand where somebody in an apartment ( without homeowners insurance) and a sizable investment in their A/V equipment might find it worth the extra $10/mo for D* covers everything PP.
One good comment. While Directv wont let you make many changes on line, I used email contact and the rep emailed me back and apologized for me being put on the $19.99 version and changed it to the $8 version. Easy.
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