To qualify ourselves as " 100% digital quality picture " and " CD quality sound " we must provide no fewer than 400 lines COMPRESSED, up to 512 lines uncompressed quality picture. D* has dropped below 400 lines 1 time in 10 years :shocked ... that was the 1st year of operation when the sat went completely down. Compression ratio does not cut down on the amount of lines PQ provided. The further data is compressed the more it tends to sque... or merge data causing pixelization. We must also continuously provide nothing less than 128 bt/ 16 ccm audio, which as well has only gone down 1 time. If for some reason the data transfer of PQ from your DTV IRD to your TV is " crappy" then I suggest you contact us
, we would be more than glad to t/s or have a replacement IRD sent to you.... at the very least we would be glad to send a service call. ( as a tip, using RCA jacks, or S-vid cables really improve the pic quality )
Feel free to call, we are tole free and open 24/7 for customer service or tech support call 1-800-531-5000 and if you don't want to wait for the menus, chose option 0 then option 4.
Your Friendly DTV Res Spec
white_knight_2010@yahoo.com