i have directv hd dvr and sd dvr, both are connected using ethernet. I can download vod so I know my connections are good. However I can not order ppv.
when I first set up the system and installed it, i didn't have the broadband connected so the guy at directv who activate system disabled impulse ppv. well now i have connected and try to order ppv event by remote control but can't. i calll the tech support at directv and the guy tell me i have to have phone line to order ppv and that broadband will only allow vod and not ppv. i don't feel this is accurate. is he right or do i need to go about it different to get to be able to order ppv via remote. so far they lose my business on one $60 hd ppv event because of this.
when I first set up the system and installed it, i didn't have the broadband connected so the guy at directv who activate system disabled impulse ppv. well now i have connected and try to order ppv event by remote control but can't. i calll the tech support at directv and the guy tell me i have to have phone line to order ppv and that broadband will only allow vod and not ppv. i don't feel this is accurate. is he right or do i need to go about it different to get to be able to order ppv via remote. so far they lose my business on one $60 hd ppv event because of this.