I realize that this thread is nearly a year old but I thought it interesting that I just received a call from this same number.
The reason I say interesting is because my Hopper has been unplugged and disconnected from the dish for about a week now. I might have believed him if he hadn't started to say that the Hopper was able to reports problems as long as it was connected to the dish. WHAT? I didn't know I had a transmitter in there!
This really has me concerned because we have received these calls before but always on my wife's cell. I recently looked at my profile at Dish and saw that her's was listed as the primary number so I changed it to mine. That's where I got the call today.
So is Dish calling to check on equipment problems (a week behind) or is this a scam?