seems like overnight my 625 lost the ability to show the caller id screen, anyone else have this problem, should i reset my 625 ?
This works for me as well. I just thought it was because I had digital phone from the crappy cable company...My 625 has been doing that lately. I fix it by going to the main menu and then clicking "system setup" and then "diagnostics". Click "connection". It will test your phone connection. With mine, it will say "failure, bad connection" or something like that. But I try again and then it says "connection OK". After that, my caller ID works fine for the rest of the day. And then the next day I have to repeat the process. This has been going on now for three days. I don't know why.