when i cancelled i told em to piss off and that i can't see for a pay per use MP3 player. i told em the service is not worth the price. they run the same dam songs over and over!!! i can do that with my MP3 player at no charge or my usb drive!! the stations are overly compressed and sound worse than a MP3 player!!! i also told em to piss off and put me on there do not call list and take me off there mailing list this includes e mail and snail mail!! between almost non exsistant customer service and hardware that just blows as in it's crap made by audiovox it's just not worth it... and with all of the streaming service like spotify and pandora there's really no reason to pay or owe sxm anything!!!