Buyer Beware eBay D* HD receivers

[Joe Mammy]

I bought a new H10 receiver on eBay. Advertised as "new card" which it had. However, the receiver's ID # is associated with a delinquent D* account. D* will not activate receiver and will not offer any solutions, since the account is in collections they will not close it.

Suxor

 

[SATMAN IN MEMPHIS]

Wow , and this from the RID# ..Oh my.

 

[Neutron]

I bought a new H10 receiver on eBay. Advertised as "new card" which it had. However, the receiver's ID # is associated with a delinquent D* account. D* will not activate receiver and will not offer any solutions, since the account is in collections they will not close it.

Suxor

Welcome to Satelliteguys!!

I would contact ebay telling them this, then if you can't get resolution there you can always take this guy to small claims court.

 

[Joe Mammy]

Welcome to Satelliteguys!!

I would contact ebay telling them this, then if you can't get resolution there you can always take this guy to small claims court.

I've put in a claim with PayPal. I considered going to Best Buy and buying a new one and then returning it with my bad buy in the box, but that would just be wrong.

 

[charper1]

and i think they record the serial numbers.

 

[Neutron]

What was this guy's feedback rating?

 

[Joe Mammy]

What was this guy's feedback rating?

1026 feedbacks with a 99% positive (ID - levski9) He has not answered my emails or phone calls.

 

[asousa]

I've put in a claim with PayPal. I considered going to Best Buy and buying a new one and then returning it with my bad buy in the box, but that would just be wrong.

yeah, please don't do that for us honest people that go to best buy and buy stuff at retail price. It isn't fair for us to have to drive back and forth.

On a side not, when you get your money back, PM me...I was looking to go to the HR10-250 and can sell you my 3 month old H10.

 

[charper1]

Lord help you if anywhere in the listing he said "ask questions before bidding" and/or "unit sold as-is". ebay will generally side with the seller in these case unless their TOS now has specific language about forbiding any IRD with a balance.

 

[Joe Mammy]

Finally got them to activate my used receiver. After talking with a fourth supervisor, I was exasperated and about to cancell everything. I asked him if they had customer retention specialists, he said yes and I told him he better let me speak to one before he loses all of my business.

The next person I spoke with closed the delinquent account and had me activated in 5 minutes.

Unreal...

 

[Neutron]

Good!! At least they activated it for you. Really they should tie delinquent accounts to the access card, not the receiver ID.

 

[charper1]

exasperated is now the word of the day.

i agree it should be tied to the cards also.

 

[pro96]

Finally got them to activate my used receiver. After talking with a fourth supervisor, I was exasperated and about to cancell everything. I asked him if they had customer retention specialists, he said yes and I told him he better let me speak to one before he loses all of my business.

The next person I spoke with closed the delinquent account and had me activated in 5 minutes.

Unreal...

You should leave him a BAD FEEDBACK for what you went thru, warning would-be buyers that he sells delinquent account receivers and/or cards.

My 2¢'s

 

[Chado]

You should leave him a BAD FEEDBACK for what you went thru, warning would-be buyers that he sells delinquent account receivers and/or cards.

My 2¢'s

That's if he knew he was selling a delinquent receiver.

 

[lou_do]

At this point I don't think I would hold off buying anything from Ebay. Most of the good working used receivers are going for close to the same price or higher than the new ones will be selling for.

Not to even speak of all the horror stories, of rip offs, that are occurring on Ebay.

 

[mx6bfast]

That's if he knew he was selling a delinquent receiver.

True, but I read this..

1026 feedbacks with a 99% positive (ID - levski9) He has not answered my emails or phone calls.

Maybe he knows what he's doing. I'd say leave a negative feedback

 

[cdru]

Lord help you if anywhere in the listing he said "ask questions before bidding" and/or "unit sold as-is". ebay will generally side with the seller in these case unless their TOS now has specific language about forbiding any IRD with a balance.

Generally speaking they don't prejudge a listing and a receiver with a balance, even if it was clearly stated, will still be let through. It's not eBay's responsibilty to police everything and just because it has a balance doesn't mean it's worthless. I know with Dish receivers the balance can be paid and the receiver reactivated by the new owner. Leased (currently Dish only) is another story as the receiver doesn't belong to them and they have no right to transfer ownership. So it's technically stolen merchendise which IS against TOS.

 

[Bear]

I would offer him the option of a neutral rating (with accurate text) if he provides you a refund ASAP. Otherwise, let him have it on the feedback. The sad part is that he will leave you a ding in retaliation. You may want to consider feedback sniping, in any event.

 

[VERSE13]

I say blast the dude. He should know what he is selling. I have been lucky with buying stuff on ebay. I got my HD receiver on there with no problems. Honestly I would rather buy from them and get some money off as opposed to the big name stores.