I'm trying to get my VIP612 online. I have ethernet coming from my modem to a router to the 612. When I reset the connection nothing happens, all zeros (except the MAC address). The lights blink on the router and on the 612 like it is connecting but it is not. I know the router is working because I have it connected to my airport express and it is working. When I plug the ethernet from the modem directly to the 612 it still does not make a connection. Any suggestions? Thanks!