Black screen

[bnewt]

recently I have been experiencing a black screen on my HWS & wireless joey's.
I change the channel & the screen is black. The screen shows the "live tv" but no picture
on the HWS's I can usually get the picture back by going to the guide & selecting a channel, even the same channel that was black.
But on the wireless joey's, sometime that works but other times I have to reboot the joey and even the associated HWS.
Any ideas?

 

[tjboston5676]

recently I have been experiencing a black screen on my HWS & wireless joey's.
I change the channel & the screen is black. The screen shows the "live tv" but no picture
on the HWS's I can usually get the picture back by going to the guide & selecting a channel, even the same channel that was black.
But on the wireless joey's, sometime that works but other times I have to reboot the joey and even the associated HWS.
Any ideas?

Some wifi routers can cause issues when the hopper is connected to wifi. Also if the wifi router is within 15ft of the access point for the Joey's it can cause issues.
And weren't you having similar if not same issues earlier this year?

 

[Jim5506]

I have also noted this but it only lasted about 20 seconds. It seemed like perhaps the hard drive had entered sleep and was spinning up because the message on the screen said "Refreshing".

Now that I read this again, my explanation does not really make sense even to me!

But I have noticed long pauses with black screens on our wireless Joey 3 when going from a recorded program to live TV - we do have a wireless Joey Access Point (HIC?) between the Hopper 3 and the Joey 3.