Most times, you have to submit a PDF (use CUTEPDF printer) to bing for the order to show up. The payment will come 60 days from the date you placed your DirecTV order. If it hasn't showed up in 48 hrs, go ahead and submit a service ticket and attach that PDF....and they'll have it added in a hurry. Don't worry, your 60 day countdown isn't slowed down by this.