Best way of upgrading?

[NIdaho]

I am about to pull the trigger and upgrade from my Dish 500 / 508 DVR to a HD set-up. I haven't been on a contract for over a year. Even when we upgraded to the 508 DVR (years ago), I didn't get an upgrade from Dish -- I went out and bought the 508 myself. So I have been a DISH customer since the summer of 1996 (damn that is 13 years!) and I have never received an upgrade from DISH.

What is the best way of getting an upgrade? Call Dish and threaten to cancel unless they give me a 722, new 1000.2 dish, waive the DVR fees for 6 months, ....

WHat should I expect to get? What is going too far?

Should I be going to a dealer or just thru customer service on the phone?

Your suggestions and advice is appreciated

 

[old corps]

They'll upgrade you for free including the dish you need and receiver with a 2 year commitment. Probably get HBO & Showtime free for 3 months and maybe $10 @ month off for a year. Call 'em.

Ed

 

[aquaman67]

I just upgraded to HD last week.

I called Tech Support and asked what I could do to replace two 311's.

They offered me free upgrade and free install on a 622.

I got a 722K with a new dish.

And yes, it was 24 more months, but like you, I've been with them over 10 years myself.

Just call and ask.

 

[NIdaho]

Just wanted to let folks know that I signed up for the upgrade last night and I think I got a pretty good deal.

They are upgrading me to a 722 DVR for free. They waived the DVR and Receiver Lease fees for the term of the contract (24 months) and are giving me a $15 per month credit for the first 12 months.

I also got HD Turbo Bronze with locals.

My monthly cost will only be $19.99 for the first 12 months and then will be $34.99 for the second 12 months.

Supposed to get the upgrade Saturday morning.

 

[pfan1981]

let us know how it goes, i'm looking at a similar upgrade come february.