I went to go help a friend of a friend today to try and set up an FTA motor system.
30 something inch Fortec dish with an sg2100.
I figured I could learn more about other equipment so I could better learn mine.
His True South is AMC3 and we could not get ANYTHING on ANY transponder.
He is from Morocco and mostly wanted M2 Morocco on galaxy 25.
Since we were running short on time (after hours of work) - we decided just to remove the motor and at least have galaxy 25 for him until we had more time to figure out what was going on.
Here is what happened.
We lined up the dish where g25 should be - set the elevation to get it close - and used my Viewsat extreme as a Signal Meter (a GREAT signal meter!) to move it around until we found it.
12053 was the strongest signal.
But the most quality we could get was 15 to 20%.
I reached up to pull the dish back from the top to slowly raise the elevation - and the quality meter went up to 60.
As soon as I let go - it went back.
Even with the elevation bolts tightened.
So in our logic - we should have been able to just lift the elevation a little higher and get the same reading.
Wrong.
The dish had to be pulled down from the top to get a signal.
So we started looking at the dish to see if we could figure out what might be wrong with it.
The bolts on the front were put on backwards - so we turned them around.
Same problem.
We checked everything else and it all seemed ok except for what looked like 2 small indentions in the front left as if something had hit the dish or pressed up against it in shipping.
And that is when we noticed that when we pulled it back from the top while tightened that it pulled the sides of the dish in and focused it correctly on the lnb.
We could get clear channels as long as someone stood there and put pressure on the top of the dish - but as soon as we let go it was over.
And the elevation setting did nothing to fix this.
If anyone knows what this might be - please let me know.
I am hoping it is just something we have overlooked.
Otherwise I need to tell him to get a new dish because I think it might have been damaged in shipping or something.
Thanks,
-phil
30 something inch Fortec dish with an sg2100.
I figured I could learn more about other equipment so I could better learn mine.
His True South is AMC3 and we could not get ANYTHING on ANY transponder.
He is from Morocco and mostly wanted M2 Morocco on galaxy 25.
Since we were running short on time (after hours of work) - we decided just to remove the motor and at least have galaxy 25 for him until we had more time to figure out what was going on.
Here is what happened.
We lined up the dish where g25 should be - set the elevation to get it close - and used my Viewsat extreme as a Signal Meter (a GREAT signal meter!) to move it around until we found it.
12053 was the strongest signal.
But the most quality we could get was 15 to 20%.
I reached up to pull the dish back from the top to slowly raise the elevation - and the quality meter went up to 60.
As soon as I let go - it went back.
Even with the elevation bolts tightened.
So in our logic - we should have been able to just lift the elevation a little higher and get the same reading.
Wrong.
The dish had to be pulled down from the top to get a signal.
So we started looking at the dish to see if we could figure out what might be wrong with it.
The bolts on the front were put on backwards - so we turned them around.
Same problem.
We checked everything else and it all seemed ok except for what looked like 2 small indentions in the front left as if something had hit the dish or pressed up against it in shipping.
And that is when we noticed that when we pulled it back from the top while tightened that it pulled the sides of the dish in and focused it correctly on the lnb.
We could get clear channels as long as someone stood there and put pressure on the top of the dish - but as soon as we let go it was over.
And the elevation setting did nothing to fix this.
If anyone knows what this might be - please let me know.
I am hoping it is just something we have overlooked.
Otherwise I need to tell him to get a new dish because I think it might have been damaged in shipping or something.
Thanks,
-phil