bad experience with free HBO showtime

[tritron]

I was given free hbo showtime for 3 months and everytime i made programing change I would get charged for it and had to call to get the charge removed.
<LI class=col5b><LI class=col6b><LI class=col7b>STATE TAXES <LI class=col8b>$0.30 01/24

• 01/24
• HBO & SHOWTIME 01/24 TO 02/28
• -$-0.00

01/24

• 01/24
• CREDIT CARD PAYMENT
• -$52.58

• 01/24
• 01/24
• TELEWIZJA SILESIA 01/24 TO 02/28
• $7.05

• 01/24
• 01/24
• HBO & SHOWTIME 01/24 TO 02/28
• $25.92

• 01/22
• 01/22
• CREDIT CARD PAYMENT
• -$100.00

• 01/21
• 01/23
• CLASSIC SILVER 200
• -$10.00

• 01/21
• 01/22
• CLASSIC SILVER 200
• -$10.00

• 01/18
• 01/18
• HBO & SHOWTIME 01/17 TO 02/28
• -$31.42

• 01/18
• 01/18
• HBO & SHOWTIME 01/17 TO 02/28
• $31.42

• 01/18
• 01/18
• HBO & SHOWTIME 01/17 TO 02/28
• -$-0.00

01/18

• 01/18
• 3 PREMIUM PACKAGE 01/17 TO 02/28
• -$44.27

• 01/16
• 01/16
• HBO & SHOWTIME 01/16 TO 02/28
• -$-0.00

• 01/16
• 01/16
• POLISH SUPER PACK AND 01/16 TO 02/28
• $58.51

• 01/16
• 01/16
• CREDIT CARD PAYMENT
• -$27.70

• 01/16
• 01/16
• 3 PREMIUM PACKAGE 01/16 TO 02/28
• $45.37

• 01/16
• 01/16
• SOLO RECEIVER 01/16 TO 02/28
• $7.32

• 01/16
• 01/16
• POLISH SUPER PACK 01/16 TO 02/28
• -$58.51

• 01/16
• 01/16
• HD & PLATINUM 01/16 TO 02/28
• $14.64

• 06/22
• 01/23
• CLASSIC SILVER 200
• -$11.00

So when i talk to dish they always claims all charges are vailid after arguing I get credits. Today they removed and refused to add them back did anyone has such problems ?

 

[Claude Greiner]

The CSR you speak to probably accidently removes the HBO and showtime when you downgrade your other channels. When a package that is on a promotion is removed, you automatically loose the credits.

I would just get your Free HBO/Showtime and leave your programming alone for 3 months.

 

[MikeD-C05]

When I had Free HBO and Starz last year it amazed me that something that was FREE would actually be charged to my account. I would call and it would stump the csrs every time when I would say: How can something FREE make my bill go up? They would start by saying you will get a credit next month to make up for the charge this month. I would say NO take it off now. They would give me credits for the charges and after arguing for three months with them on two accounts, which I had the"FREE" promo on , I swore I would never take anything "FREE" from DISH again. It wasn't worth the headaches.

 

[vaylon]

Didn't your parents ever tell you, "there is no such thing as free".

 

[dennispap]

When I had Free HBO and Starz last year it amazed me that something that was FREE would actually be charged to my account. I would call and it would stump the csrs every time when I would say: How can something FREE make my bill go up? They would start by saying you will get a credit next month to make up for the charge this month. I would say NO take it off now. They would give me credits for the charges and after arguing for three months with them on two accounts, which I had the"FREE" promo on , I swore I would never take anything "FREE" from DISH again. It wasn't worth the headaches.

I agree. If they need to "charge" for the promo to show hbo they actually gave it to a potential new hbo customer, then the charge and credit should be at the same time. It should show
HBO $12.99 HBO free credit -$12.99
Getting charged and paying and then getting a credit next month is not free.
It is free AFTER rebate.

 

[janko]

Same here,i will never again take free promo from them,it just messed up my bill.Thats why i cant take Dish seriously.

 

[bebop]

...How can something FREE make my bill go up? They would start by saying you will get a credit next month to make up for the charge this month. I would say NO take it off now. They would give me credits for the charges and after arguing for three months...

:up +1