I had the same problem back in December. The boxes had to be sent back for a re flash of the firmware. I sent them at the beginning of January, and I'm still waiting for them. Pwrsurge says they have been sent back at the end of Jan, nothing arrived here!! He can't even send me any proof of posting despite me asking several times or any tracking info.Why???
So it looks like I may never see my boxes again which I spent good money on unless he agrees to sending me replacements, but I'm not holding my breath!!
Wow, that's not good. I guess I would not send my back if this is the case. It is quasi-working now, at least I will still have it.
I hope fellow Satellite Guys refrain from purchasing anything from Azbox so that they get the message about this company.
As you can see, Pwrsurge has even stopped replying to this thread.