automated hit system

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Is there a phone number that I can call that it will automatically send me a hit without contacting a csr?

18005315000. If you enter your phone number. Wait for the voice to stop talking. press 721 or 722 it will send an auto hit to the irds.
 
Is there a phone number that I can call that it will automatically send me a hit without contacting a csr?

You can do it yourself via the web site. Logon then Customer Service, Troubleshooting, Channel Trouble, Missing Channels, then near the very bottom on that page there's a line "Finally, try resetting the affected recever by clicking here" the next page is where you can say what receiver to reauthorize.
 
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HR20-100 software update

ALL HD channels

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