Any way around maximum number of recievers allowed?

[rmac]

I have a house that I office out of and it has 3 bedrooms that are used, tv room living room and kitchen. Dish tells me I'm already over the maximum limit of recievers with four which they call eight because they are dual tuners. It's impossible to share these tuners without constant conflicts. If I purchase my own they said it still counts as another reciever and I would have to start a new account. Is this right and is there any way around it?
Thanks

 

[space86]

Yes, say you will go to another service provider if you can not have more receivers

 

[rmac]

Thats what I was planning. I was just checking to see if there was any other bullets to put in my gun.

 

[TheKrell]

There is a leased tuner limit of 4, which I guess you've already doubled if all your receivers are leased. I thought you could go up to a large number of receivers if you buy your own. Are you sure you or the CSR aren't getting confused with the tuner count as opposed to the receiver count?

 

[Laddyboy]

There is a leased tuner limit of 4, which I guess you've already doubled if all your receivers are leased. I thought you could go up to a large number of receivers if you buy your own. Are you sure you or the CSR aren't getting confused with the tuner count as opposed to the receiver count?

I agree with this. The limit of 4 is for leased tuners but we know they break that rule for some subs. The problem that you run into in these situations is account stacking which is why E* is reluctant to lease more than the limit. I didn't know there was an absolute llimit if you purchased additional receivers. With 8 tuners though, it is hard to see how there could be that many conflicts unless your talking about everyone wanting HD. You must have a huge family. I'd be prepared to be audited with that many, that's for sure.

 

[rmac]

I have my son living here (last year of school I hope) and my parents. We have ballgames being recorded and my wifes shows and they all seem to hit at the same time. right now we have them each split into different rooms so we are always having conflicts in the evening. Thats how this started> I was going to add another tuner and not split the recivers to different rooms but if they are calling each reciever two I cant do it. I know why they dont want to have to many recievers out and I'm ok with an audit because I am not doing anything wrong. If all the recievers are under the same roof (single family home) I dont see anything wrong with it except the amount I have to pay.

 

[n0qcu]

You can have upto a total of 6 receivers (12 tuners) on an account, only 4 tuners may normally be leased.

 

[rmac]

I will check on the leased vs owned recievers again but I ask several times and he was more than blunt with his answer. Maybe he was having a bad day.

 

[TheKrell]

You can have upto a total of 6 receivers (12 tuners) on an account...

Can you go up to 12 receivers if all of them are single-tuner STB's?

 

[JohnH]

You can have more than 6. They start what I call an auxiliary account for the additional units.. This account would only have receiver charges and you would get a separate bill for it. I am sure not many CSRs know how to do it.

You don't really seem to have 6 yet.

 

[Laddyboy]

I will check on the leased vs owned recievers again but I ask several times and he was more than blunt with his answer. Maybe he was having a bad day.

Always play CSR roulette until you receive what you want. There's also the online CSR chat with Mary and Philip from Asia and I know that some have gone through the CEO Office to get what they needed when thwarted by CSRs. We use HTPCs in my house for a lot of OTA HD recording which lessens HD tuner demand on the satellite receivers.

 

[rmac]

Right now I have two standard and two HD's going to seven different TV's

 

[Laddyboy]

Right now I have two standard and two HD's going to seven different TV's

You just need the right person to set you up with what you need. If the next CSR thwarts you, ask for a supervisor or the Exec Office resolution number and talk to them. The CSRs really are fairly clueless in these matters because it isn't often they encounter them.

 

[TheKrell]

Right now I have two standard and two HD's going to seven different TV's

Well heck that leaves one unused tuner. What are you complaining about?

Since you're into HD, here's another dish peculiarity. They count the dual-tuner+OTA VIP612 HD receiver as though it were only a single tuner. Go figure. (Yes, it can record 2 sat and 1 OTA channel simultaneously while watching a 4th prerecorded program.)

 

[dishrich]

They count the dual-tuner+OTA VIP612 HD receiver as though it were only a single tuner.

Because it CANNOT send 2 different programs to 2 different outputs simultaneously...the limit is really called dual-output receivers. (eg: 322, 522, etc.)
It was no different than for the 721 & 921 DVR's, which were also dual-tuner, but single output...

 

[Stargazer]

Heck, I've had an additional DVR in the past just to have extra storage content for my shows (and no DVR fee on the additional receiver) until I got the 722 and got external hard drive storage.

 

[willie177]

the rules say max of 4 leased receivers per account and you can own 2 more. the dual tuner receivers are not counted as 2 even though it has 2 tuners. They do not count tuners, they count boxes. So you can have 4 leased receivers all dual tuner and 2 own dual tuner receivers. All dual tuner receivers have 2 outputs. That gives you 12 outputs. If you need more just add a sub account, not that hard.

 

[dishrich]

Are you a dealer or E* CSR , or just assuming all this...

the rules say max of 4 leased receivers per account

No, they say 4 leased TUNERS, in ANY combination of single or dual (room) output receivers. As was already discussed, the 612 is counted as ONE tuner, since it does NOT do 2 different outputs simultaneously. These rules have been like this for quite a LONG time...

They do not count tuners, they count boxes.

Again, totally incorrect when it comes to leasing dual OUTPUT receivers.

All dual tuner receivers have 2 outputs.

Again, NOT true on the 612 - have you even actually seen an E* receiver...

 

[mike123abc]

Dish will pretty much allow what you need if you want to buy your own receivers past what they lease to you, the trick is just getting them to lease you more than the normal limit.

The better solution may be to wait for the 922 in a couple months since if as reported you actually can drive 3 TVs with them. 1 HD via component/HDMI, one SD via video out/cable RF, and one HD via sling. I am in the same boat with 5 HDTVs right now, I have 2 TVs mirrored on one box and 2 on the other, the fifth has its own receiver. Trading 2 622s for 2 922s will let me drive all 5 HDTVs with independent HD content and still cover 3 SD TVs.

 

[lakebum431]

The better solution may be to wait for the 922 in a couple months

Or maybe a year, who knows. This is Dish we're talking about...