In short, C-band is valuable because it is mid-band spectrum that provides a happy medium between range and speed for mobile communications.
Verizon was 100% in on mmWave resulting in multi gigabit speeds that were only achievable within a city block from the macro. T-Mobile was 100% in on low band 600 MHz from the OTA TV auction that provided excellent range, but not life altering speeds. Then they acquired the 2.5 GHz spectrum from Sprint and turned band 41 LTE into n41 NR to achieve gigabit+ speeds. Verizon's lowband aka Nationwide 5G could not provide home internet service alone, and their mmWave home internet service was extremely limited and involved a wonky setup with an antenna that would attach to the outside of a window. So mid-band is the logical answer.
Having all three carriers, mid-band spectrum is able to provide adequate indoor coverage, with speeds in the hundreds of megabits down, better upload and lower latency. Whether it's using n41 with T-Mobile for personal use, or Verizon's n77 C-band for work, there has been a huge increase in usability when indoors and not near a window. Midband is awesome!
Just last night I was at an event where people took a bunch of photos and videos and wanted to upload them to Google Drive. My T-Mobile line barley had LTE, those with Verizon had LTE only, I had a moderate 5G+ signal on FirstNet testing at roughly 250 Mbps down/50 Mbps up. A half a dozen people connected via the mobile hotspot on my phone to upload and share said photos and videos. Score one for c-band!
I have friends and family who live near Highmark Stadium and our local Six Flags. During Bills home games, concerts and other large scale events, cell phones have been barely usable to completely useless in the past. And not just for those attending the event, but for those in the surrounding area. The purpose of mmWave and mid-band, including C-band, is to offload traffic and have an enormous amount of capacity to provide a better, usable and more consistent experience for all. Since 5G became a thing and more people have got 5G phones, service has become more usable those that I know who live in these areas. Verizon is the #1 provider in the area, by far more people use Verizon than the other two.
Then there's the thing I alluded to above. Without mid-band, including c-band, cellular home internet offerings would not be where they are today, not by a longshot.
At work, I am responsible for two offsite locations that are relatively rural. These sites do not have wifi and Ethernet jacks are limited. The only way I am able to work is via mobile hotspot and then VPN in to work. Both of these areas have gained c-band coverage from Verizon in the past year. It is a night and day difference when at these sites from February 2024 versus February 2025. It would literally take me 10-15 minutes to access our switch port security system, to enter a MAC address and then launch Azure Remote Desktop using an admin account to access the DHCP server to set an IP reservations while on 1900 MHz LTE on Verizon. With n77 it was a two or three minute process last week.
5G, be it low, mid or high band all have their purpose and while I can't speak for mmWave, the first two have provided a huge impact for me. Here's hoping T-Mobile and AT&T can score some more c-band this time around.