I was fooling around with the menu/installation/point dish/ option, and for some reason, it only shows satellite 119 being used and the others are erased.. it used to have 105 and 110 on them, so now i cant get some of the channels as well as the local channels. it has even erased those channels off of the guide itself... any ideas how i can get the satellites back on?
another problem with dp311 receiver
- Thread starter wingfoothog
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ok i did that and it just did the 'running test 1 of 1' thing.. then went back to the previous screen..
Clear the switch matrix.
- Disconnect the satellite feed in the back of the receiver and run check switch.
- Connect the satellite feed and run check switch again.
If it they don't come back, it's time to check the connections at the switch and/or lnbs.
- Disconnect the satellite feed in the back of the receiver and run check switch.
- Connect the satellite feed and run check switch again.
If it they don't come back, it's time to check the connections at the switch and/or lnbs.
i disconnected the satellite feed and ran the check switch and it says that fewer satellites were detected than the previous check switch, do i want to save the new or cancel and keep the old?
well i went ahead and saved it, then reconnected and ran the test switch and its still the same, says "warning, only one satellite connected"
whats weird is that the receiver in the bedroom is working fine.. but this one in the living room is messed up... but I think it was something that I did because i was messing around in the menu/point dish signal thing and it showed 3 satellites connected, then i think i hit a wrong button somewhere and it took two of them away..
Can you swap receivers and see if you still have the same problem? That will give you an idea if it's the receiver or the cable run to the living room.
ok i took the bad one into the bedroom and hooked it up and it still did the same thing in there...
I had the same thing happen..the only thing that cleared it was when i went to channel 100 and down loaded dish home
If the receiver does the same thing when hooked up in the other room it may be bad. Call dish and have them send you a new one.
I'm pretty sure that's another symptom of your missing the 110 sat. I had a similar problem with a 311 (not receiving all locals). When I couldn't find 100, the E*phone tech told me that it wasn't receiving both sats. He had me do the things you mentioned (soft reset, hard reset, etc.), but he also had me disconnect the sat. cable into the receiver. I don't recall the exact sequence, but at some point the receiver needed to be disconnected to allow the switch to reset or something (I have the DPP44 and the 311 is on the 3rd output). But I think you have accomplished the same thing by swapping receivers, so I'm with the others - sounds like a problem in the 311...wingfoothog said:
Are you leasing or do you own the receiver? Call E* and tell them the receiver is giving you problems. If leased, they should replace it for a fee. A new 311 goes for $60 - $100 on eBay. Radio Shack has them for $99.99.
