Here's an update on a couple of earlier posts where I asked about the wireless clients and "moving."
I just moved into the new home in southern NJ and took advantage of the movers deal. Installer showed up right on time and installed the dish and ran the wires beautifully. You can barely see the dish on the back of the house on the roof. He ran the wires through the gutter and behind the downspout. This guy was a real pro especially compared to the hacks that installed the system at my other house.
The house was prewired for two locations and while I was a bit leery of it, I let him install the two wireless clients for the Genie in the rooms without coax runs. Maybe it's because they replaced a couple of old HR 22s but these things have almost no lag at all. Very impressive technology and the Genie itself is just screaming fast. The only receiver I kept from my old house was an HR24 that had way too many recordings for me to give up and I wanted the back up for recordings going forward.
Everything was activated easily and he got two of my three old receivers deactivated. And then the fun started. Upon trying to deactivate the third, my entire account was pretty much trashed. No base package, no credits, no nothing. And the receiver didn't get deactivated. After hours of being transferred there was nothing he could do so he was sent to his next job while DTV rebuilt my entire account.
Took about 4 hours until I finally had everything up and running. The only explanation anyone could come up with was that 22 that he tried to deactivate was set as the primary receiver. All in all a rather aggravating experience because everyone kept promising to get back to me quickly and never did. Ultimately it was the installer's supervisor that called me to talk me through a couple of things. DTV did come up with a $50 credit for the inconvenience so in the end everything's good including the pleasant surprise that I get MSG and MSG+ as my RSNs so I may just stick with the Philly locals for now before I bother "moving." I'm sure I'll see a blackout now and again but I'll see how that goes.
Thanks for the input during this process. It was appreciated.
I just moved into the new home in southern NJ and took advantage of the movers deal. Installer showed up right on time and installed the dish and ran the wires beautifully. You can barely see the dish on the back of the house on the roof. He ran the wires through the gutter and behind the downspout. This guy was a real pro especially compared to the hacks that installed the system at my other house.
The house was prewired for two locations and while I was a bit leery of it, I let him install the two wireless clients for the Genie in the rooms without coax runs. Maybe it's because they replaced a couple of old HR 22s but these things have almost no lag at all. Very impressive technology and the Genie itself is just screaming fast. The only receiver I kept from my old house was an HR24 that had way too many recordings for me to give up and I wanted the back up for recordings going forward.
Everything was activated easily and he got two of my three old receivers deactivated. And then the fun started. Upon trying to deactivate the third, my entire account was pretty much trashed. No base package, no credits, no nothing. And the receiver didn't get deactivated. After hours of being transferred there was nothing he could do so he was sent to his next job while DTV rebuilt my entire account.
Took about 4 hours until I finally had everything up and running. The only explanation anyone could come up with was that 22 that he tried to deactivate was set as the primary receiver. All in all a rather aggravating experience because everyone kept promising to get back to me quickly and never did. Ultimately it was the installer's supervisor that called me to talk me through a couple of things. DTV did come up with a $50 credit for the inconvenience so in the end everything's good including the pleasant surprise that I get MSG and MSG+ as my RSNs so I may just stick with the Philly locals for now before I bother "moving." I'm sure I'll see a blackout now and again but I'll see how that goes.
Thanks for the input during this process. It was appreciated.
