Amazon Prime Video Debuts on DISH Hopper 3

[PortlandChris]

So why is the Amazon app only on the Hopper and not on the Joeys? What does this really solve?

 

[DISH Support]

I am having sound drops using the Amazon prime video. The CC is now needed to fill in the sound drops.

Contact our Tech Support team and we can look into why you're having this issue!

- Phoenix

 

[TomT127]

Still not seeing app. Looked under main menu and apps but it's not coming up. And yes I have a Hopper3.

 

[JSheridan]

Still not seeing app. Looked under main menu and apps but it's not coming up. And yes I have a Hopper3.

Have you gotten U543 or U544 yet? Both of these versions should have the Amazon App.

 

[HipKat]

So why is the Amazon app only on the Hopper and not on the Joeys? What does this really solve?

Amazon required Dolby Digital+ Audio Output and only the Hooper 3 has that

 

[PortlandChris]

Really? How does Netflix do it then? LOL.

If this is the limitation, then this is actually stupid. Amazon failed us.

Amazon required Dolby Digital+ Audio Output and only the Hooper 3 has that

 

[HipKat]

Really? How does Netflix do it then? LOL.

If this is the limitation, then this is actually stupid. Amazon failed us.

Failed you, apparently. I'm OK with it

 

[reubenray]

I am assuming this app is using data and it is not being sent down from the sats. I am connected via ethernet. I am asking for a neighbor that has poor internet service.

 

[DISH Support]

I am assuming this app is using data and it is not being sent down from the sats. I am connected via ethernet. I am asking for a neighbor that has poor internet service.

Hi, reubenray! Yes, that is correct. The Hopper 3 must be connected to Internet in order to access the app and stream movies/TV shows. -Christina W.

 

[PortlandChris]

What's the point? On 2nd/3rd TV I still need to the Roku or Fire or something else.

And any audio is limited by TV sound output anyway.

All this fanfare over this? Basically a lot of fanfare over a failure to launch

Failed you, apparently. I'm OK with it

 

[HipKat]

What's the point? On 2nd/3rd TV I still need to the Roku or Fire or something else.

And any audio is limited by TV sound output anyway.

All this fanfare over this? Basically a lot of fanfare over a failure to launch

Mine works on the optical out on my Hopper, just fine. Maybe you’re doing something wrong

 

[PortlandChris]

No, I am talking the Amazon app on the Joey.

Limiting it just to the Hopper unit is silly.

Mine works on the optical out on my Hopper, just fine. Maybe you’re doing something wrong

 

[HobbyTalk]

No, I am talking the Amazon app on the Joey.

Doesn't your TV have a TOSLINK out port or ARC?

 

[Bobby]

You can route the HDMI output of a Joey to an AVR and then from the AVR to a TV. So you can indeed get 5.1 if it is available. But... the Joeys are not Dolby+ capable so Amazon doesn't want their app available on Joeys. Why? Probably because of Atmos sound availability on many of their showings including purchased movies. Those showings are badged with Atmos sound and they don't want people calling them to find out why they are not getting Atmos sound to their AVR. DISH is in the same category....

 

[HipKat]

No, I am talking the Amazon app on the Joey.

Limiting it just to the Hopper unit is silly.

Do go on the Amazon forums and complain. They set the standard, not Dish

 

[navychop]

Maybe they are just still programming it for the various Joeys.

 

[HobbyTalk]

It appears that everything is being shown in 4K format on my 4K TV even if the original doesn't not have the the 4K designation. I don't have a regular HD TV to see what format they use for those TVs.

 

[reubenray]

I have only watched Expanse, but it is in 4K.

 

[LQQK]

CH 301 is active on my H3 now.

 

[charlesrshell]

CH 301 is active on my H3 now.

Same here.