Almost lost my Absolute...

I also got charged $13 for cinemax the other day, I called Dish and they are crediting my account. I told them not to mess with my DISHHD Absolute and the rep said they wouldn't, Then I got an email stating the removal of cinemax and that my package was DISHHD Absolute and premium package was DISHHD Absolute
 
twice

I also got charged $13 for cinemax the other day, I called Dish and they are crediting my account. I told them not to mess with my DISHHD Absolute and the rep said they wouldn't, Then I got an email stating the removal of cinemax and that my package was DISHHD Absolute and premium package was DISHHD Absolute

I've gone thru that hassle 2 months in a row. I don't call anymore period, I only use chat so I have a record of everything. Then I can show them in black & white what we both said. It also doesn't eat my minutes up on my cell.
 

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