After 20 months of DISH service, I must say ADIOS DISH. Up until my 18 month commit was over I had almost no problems with DISH and was satisfied with the hd pq and channel selection. I had a 622 which serviced two televisions I have on my second floor. In my downstairs family room I had a 211. After the 18 month was up I called to inquire about getting a second hd dvr for my family room. The csr offered me a 612 but wanted a 2 year commit. I really didn't want to commit for that long. I took a pass for the time being.
About two weeks later a rep from AT&T comes to my door announcing UVERSE availablity in my neighborhood. The four tv dvr really peaked my interest. I had tv with DISH ( also All American for distants), internet with Comcast , and phone with AT&T totaling 245 a month. AT&T packaged tv,internet, and phone for 186. Then they gave me 14 off a month for a year, an additional 20 off for 6 months, 3 free months of hd programming , another 10 off for 6 months and 100 cash back. The television was the everything package(400) with hd. Has many channels that DISH doesn't carry. DISH has a few more hd but all the ones I watch AT&T has. Free installtion and NO CONTRACT OR COMMITMENT.
Had UVERSE installed and I'm beyond satisfied. The hd dvr is a dream machine. Have the dvr in my family room but I can watch the recorded shows on any of my now 4 tv's. Very easy to program. The hd pq is the same as DISH but the sd is much better. Not the soft muted pq I had with DISH. I did have an issue with my phone after the installer left. I called and a tech was at my door 9am the next morning and took care of the problem.
When I called DISH to cancel they asked me why I was leaving. After explaining the several reasons to a csr( bad csr's was another issue) she sent me to a cancellation csr. Now they try and offer me incentives to stay. He tells me they will give me a 612 with only a one year commit and ten dollars off a month. I laughed. Sorry Charley, too little, too late. ADIOS DISH
About two weeks later a rep from AT&T comes to my door announcing UVERSE availablity in my neighborhood. The four tv dvr really peaked my interest. I had tv with DISH ( also All American for distants), internet with Comcast , and phone with AT&T totaling 245 a month. AT&T packaged tv,internet, and phone for 186. Then they gave me 14 off a month for a year, an additional 20 off for 6 months, 3 free months of hd programming , another 10 off for 6 months and 100 cash back. The television was the everything package(400) with hd. Has many channels that DISH doesn't carry. DISH has a few more hd but all the ones I watch AT&T has. Free installtion and NO CONTRACT OR COMMITMENT.
Had UVERSE installed and I'm beyond satisfied. The hd dvr is a dream machine. Have the dvr in my family room but I can watch the recorded shows on any of my now 4 tv's. Very easy to program. The hd pq is the same as DISH but the sd is much better. Not the soft muted pq I had with DISH. I did have an issue with my phone after the installer left. I called and a tech was at my door 9am the next morning and took care of the problem.
When I called DISH to cancel they asked me why I was leaving. After explaining the several reasons to a csr( bad csr's was another issue) she sent me to a cancellation csr. Now they try and offer me incentives to stay. He tells me they will give me a 612 with only a one year commit and ten dollars off a month. I laughed. Sorry Charley, too little, too late. ADIOS DISH