I have the Fox NY and ABC NY HD feeds. The only problem is the HD shows are jumpy and the mouths move before words are pronounced (kind of like a Kung Fu movie). I have tried unplugging and rebooting my system but that doesnt work. I have also tried changing transponders. Also my ESPN, Universal HD, Discovery HD, and HD net all come in perfectly fine. It is just the NY HD feeds. Please advise to a solution or what the problem is.
ABC and FOX NY HD feeds have a bad signal
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footballfreak said:
I don't have this. Could you be part of this issue: http://www.avsforum.com/avs-vb/showthread.php?s=&threadid=485398
Denman007 said:
Not to ruin your day, but the callback won't get you far. It's a bug in the receiver. It doesn't handled pre-recorded material shot in 24 frames per second well at all. Live stuff like football which is 60 fps is fine. Welcome to the club. I don't know how D* gets away with releasing this kind of product.
Talked to level 2 CSR
She told me they were working with Samsung to upload a fix into the receivers and then the customer will have to reset the receiver. The only problem is she couldn't tell me how long it would be, if a fix will actually occur, and there will not be a notice sent out informing you of the upload. If we operated like this where I work, I would be called onto the floor. Anyhow, I am going to call Samsung first thing in the morning. I dont like paying for junk.
She told me they were working with Samsung to upload a fix into the receivers and then the customer will have to reset the receiver. The only problem is she couldn't tell me how long it would be, if a fix will actually occur, and there will not be a notice sent out informing you of the upload. If we operated like this where I work, I would be called onto the floor. Anyhow, I am going to call Samsung first thing in the morning. I dont like paying for junk.
I was having the same problem with my samsung tonight watching CSI on CBS. I noticed it last night. tonight it was having like a double voice to it. I have a older model then the 360 and this is the first problem. I will be calling tomorrow as well.
Called Samsung
They say there is nothibng wrong with the 360...its a problem with the networks. They advised I try the receiver at Best Buy on one of there TV's to see if there is a problem. HD programming doesn't come on until late evening and I am not going to Best Buy. I can not get any satisfaction un@#$%@# believable!!!!!
They say there is nothibng wrong with the 360...its a problem with the networks. They advised I try the receiver at Best Buy on one of there TV's to see if there is a problem. HD programming doesn't come on until late evening and I am not going to Best Buy. I can not get any satisfaction un@#$%@# believable!!!!!
Well to followup, D* never called back.
Since Fox didn't have a HD program last night, I wasn't able to see that 88 gives me the same problem as 86. I hope the football games come in ok.
Should I try buying another receiver?
I will be calling D* on the weekend.
Wow this duke/ncst game on epsn hd 73 is awesome...can't wait for the NFL broadcasts.
Looks like though, I should have waited another 6 months to purchase HD equipment. Maybe they would have had the bugs out. $2500 worth of equipment and I can get 1 channel, CBS, clearly, without any additional cost. I have the D* HD package free for a few months.
Since Fox didn't have a HD program last night, I wasn't able to see that 88 gives me the same problem as 86. I hope the football games come in ok.
Should I try buying another receiver?
I will be calling D* on the weekend.
Wow this duke/ncst game on epsn hd 73 is awesome...can't wait for the NFL broadcasts.
Looks like though, I should have waited another 6 months to purchase HD equipment. Maybe they would have had the bugs out. $2500 worth of equipment and I can get 1 channel, CBS, clearly, without any additional cost. I have the D* HD package free for a few months.
Research is always a great asset. I have heard some horror stories from friends that have the Samsung HD receiver. If you complain enough you should be able to get D* to swap it for a new DTC-210 for you to try out.
I had the same problem with the Samsung 360. 
Talked with tech support and after a couple of calls got them to send me a DTC-210. Installed the 210 last night and everything is working great. Hope they get a fix for the 360, if not I know the 210 will fix the problem, at least it did for me.
Talked with tech support and after a couple of calls got them to send me a DTC-210. Installed the 210 last night and everything is working great. Hope they get a fix for the 360, if not I know the 210 will fix the problem, at least it did for me.
Like I said before I have an older Samsung then the 360 and have been having the problem. Tonight it was also messing up on UPN during WWE Smackdown and on NBC during ER. This is rediculous. i am going to call and complain again tomorrow....
Ragnar said:I had the same problem with the Samsung 360.
Is that D* tech support or Samsung?
you know if you havent had the receiver more then 30 days you might be able to exchange it for the H10 receiver, since you got it from Best Buy and all.
--just a thought
--just a thought
I just got off the phone with DTV HD Technical Support. They are sending me a new HD receiver and they acknowledged again that it was a problem on Samsung's part not DTV's. they said the new receiver would not be a Samsung and would either be the newest Hughes or Sony receiver.
hmmm? interesting since both hughes and sony have been out of manufacturing a while. i would be interested to know if these are refurbished models.
Guys, Thank you so much. I look at this site all the time but never post. I am having the same audio/video sync issue on abc, fox and ESPN. I talked to level 3 tech Jeremy at D* and he is sending me the "new" HD receiver to replace my sammy 360 at no cost. He attempted to have me pay for the replacement, but caved quickly to the freebie.
I will let you know how this works out.
I will let you know how this works out.
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