A Call to DTV

[mdp1116]

I called up dtv on friday and wanted to know if dallas/ftworth had hd locals. Yes i was told, but the H10 does not support a 5lnb dish so i would not be able to get them. Next thing i wanted to know why since i was a new cusotmer i was being charged 399.99 for the h10 when you can look online and see that its 299.99. So i got to customer retention and ranted for a bit, the csr said ok this is what i can do for you. I can offer you the OTA Hd antenna so you can get your local hd's free of charge, with free install. Also i will give you a special discounted rate on the nfl sunday ticket of 150.00 (payable in 4 payments of 37.50) also with that i will throw in the nfl super fan free of charge. The nfl super fan will allow you to get 8 of the 14 games in HD.

 

[Tonedeaf]

Was there a point to the post? Did you take the offer?

 

[mdp1116]

Just called them back and got the 399.99 price for the dvr refunded fully along with the 25.00 for the antenna, plus 19.95 for the shipping. Yes i did take the offer the point to the post was to throw out there what customer retention was willing to do.

 

[antwanp]

I live in the DFW area and I'm getting my H20's and 5 LNB dish this Friday... all you need the ota antenna for now are the independent channels here that have HD programming (The WB/CW, UPN, etc...)

Did they tell you that the H20's are available for the DFW area now?

-Antwan L.

 

[mdp1116]

i dont want the reg h20, im waiting on the hr20.

I live in the DFW area and I'm getting my H20's and 5 LNB dish this Friday... all you need the ota antenna for now are the independent channels here that have HD programming (The WB/CW, UPN, etc...)

Did they tell you that the H20's are available for the DFW area now?

-Antwan L.