For Retailers on the First Look Beta, this news is for you!
New Software Update for ViP 922 DVR First Look Beta Testing – We have a new software update coming out within the next few days for our ViP 922 DVR beta test. This new software update will provide operation of the following: dual-tuner mode and TV2 functionality, the MODE button (to switch between single-tuner PIP and dual-tuner modes), the Un-Link feature for remote controls, and more!
• Information for New Software Update – the updated First Look ViP 922 DVR Software document for the new beta software will be available soon on the Retailer Care Site > Info Center > Hot Topics > ViP 922 DVR First Look.
• Remember that you must turn your receiver off to get your download of the new software update.
• Finding the Correct Remote Control Firmware Version
o To find the correct remote firmware version for your ViP 922 DVR, first press MENU twice on the remote control to open the System Information screen (or touch SYSTEM INFO twice on the receiver front panel).
o On the upper right-hand side of the System Information screen, look below the “x Close” button.
o Under each remote linked to the receiver you will see a line of information beginning with “FW” (“firmware”); the “HW” below that line is the hardware version number. The last four characters in the firmware (FW) line indicates the latest version of firmware loaded on your remote control, such as S045.
• During Remote Control Firmware Updates
o The receiver updates the firmware for your remote automatically; it currently checks for updates right after the receiver has been rebooted. You’ll notice a pop-up box indicating that the receiver is updating the firmware, and you’ll also see lights flashing on the front of the receiver during this update.
o Remember to place the remote close to the receiver while the firmware is updating.
o After the firmware update is complete, you may need to close the System Information screen and then reopen the screen to see a change in the firmware number.
o There will be new firmware in this next software release.
New Software Update for ViP 922 DVR First Look Beta Testing – We have a new software update coming out within the next few days for our ViP 922 DVR beta test. This new software update will provide operation of the following: dual-tuner mode and TV2 functionality, the MODE button (to switch between single-tuner PIP and dual-tuner modes), the Un-Link feature for remote controls, and more!
• Information for New Software Update – the updated First Look ViP 922 DVR Software document for the new beta software will be available soon on the Retailer Care Site > Info Center > Hot Topics > ViP 922 DVR First Look.
• Remember that you must turn your receiver off to get your download of the new software update.
• Finding the Correct Remote Control Firmware Version
o To find the correct remote firmware version for your ViP 922 DVR, first press MENU twice on the remote control to open the System Information screen (or touch SYSTEM INFO twice on the receiver front panel).
o On the upper right-hand side of the System Information screen, look below the “x Close” button.
o Under each remote linked to the receiver you will see a line of information beginning with “FW” (“firmware”); the “HW” below that line is the hardware version number. The last four characters in the firmware (FW) line indicates the latest version of firmware loaded on your remote control, such as S045.
• During Remote Control Firmware Updates
o The receiver updates the firmware for your remote automatically; it currently checks for updates right after the receiver has been rebooted. You’ll notice a pop-up box indicating that the receiver is updating the firmware, and you’ll also see lights flashing on the front of the receiver during this update.
o Remember to place the remote close to the receiver while the firmware is updating.
o After the firmware update is complete, you may need to close the System Information screen and then reopen the screen to see a change in the firmware number.
o There will be new firmware in this next software release.