I think a 920 has to be unplugged/replugged while on a major digital Movie Channel like HBO, Showtime, or Starz..? Or use G1 channel 3... Then let it reboot and then let it set for a few minutes, then check it and see.
On another note, do you know how to program it onto the SAT page, it won't automatically go onto it, you will have to program it in....
Options, 6, 4, 4, then highlight W5 by using the left/right/up/down arrows to get to W5, then press Enter. Then fine tune the sat on this page and use GO BACK to save, then press Enter to save W5. Then press VIEW to get back to normal......