I am new the the forum and I have searched for answers but none seem particularly currently relative to my question...
I am an existing DHP customer and really want an 811 receiver. CSRs at 800-333-DISH tell me that since I am a DHP customer (apparently the lowest form of life) my only option is to purchase the receiver for $399. I called again and asked to upgrade one of my current receivers and was told "I'll put you on the list but I don't know how much it will cost, we'll call you at some point in the future and let you know." I spoke with a frendly local dealer that told me that the "deal" for current customers is $199 but only if they did the original installation. I bought through Sams Club and as far as I can tell, that means that it was directly through Dish and not a re-seller.
I sure would appreciate some advise as to how I can proceed.
Thanks.
I am an existing DHP customer and really want an 811 receiver. CSRs at 800-333-DISH tell me that since I am a DHP customer (apparently the lowest form of life) my only option is to purchase the receiver for $399. I called again and asked to upgrade one of my current receivers and was told "I'll put you on the list but I don't know how much it will cost, we'll call you at some point in the future and let you know." I spoke with a frendly local dealer that told me that the "deal" for current customers is $199 but only if they did the original installation. I bought through Sams Club and as far as I can tell, that means that it was directly through Dish and not a re-seller.
I sure would appreciate some advise as to how I can proceed.
Thanks.