Black by info are you meaning guide info? The 811 does not use the guide info contained in the PSIP stream it uses its own guide data. How man BSODs do you have a week? With 284, you should not be seeing a lot of BSODs. WOnder if there is some correlation to the fact you are seeing guide info. ARe you getting channel mapping for NBC, Fox and PBS? Since I am in SoCal, Most all my OTAs show guide info. HEck even the UHF channels. This is sure a YMMV and it is not the fact the 811 is not handing PSIP guide info correctly. If you do a searching you can see some threads discussing this topic.