Kevinw wrote
I have to disagree I have DHP and just got approved for the 811 as an add on for $149 and 1 year commitment. I had a choice of replacing an existing reciever or adding on. Install is next week and the cahrge will be put on my next bill.
I did call a CSR who said I was not eligible. I then called Mark Duffy at Ceo@echostar.com and he got me the deal.
I think you are missing the point. I also had to call the Exec office and was able to get the 811 for $149. That was after calling the CSR several times. As a customer I should not have to go through all this just to get a HD receiver. It does not make since. When you think about it I trying to give them my money and they seem to not want it. ? I understand that I could go to a local retailer but as a long time customer why should a have to pay twice a much as a new customer.
Just today on the radio I heard a promo for Dish. If you are a new customer you can get the 811, DVR and 301 receivers. (you get all 3 receivers) Installation for free. You also get 3 months of free AT50. This all on the DHP plan. As a long time customer should I not be able to take advantage of this offer.
I don't know maybe I am missing something. ?