811 issues? Or instalation?

[Fgsilva]

After I move a few months ago I got dish 1000 installed for free to my new home (no commitments even!! ). I kept it just for the voom channels that I would still get with my 811. at the new place I was also able to get OTA. The annoying thing that happened was that, if I watched OTA for a while the dish would lose 129 then all the other sats and then freeze! I called dish and they told me to unplug the receiver and replug it. they said that was an 811 issue! It kept happening until the day I cancelled the service.

Now that I'm comtemplating getting the service back with the 622 (just a remote possibility since I have direct right now with commitment for another 8 months) does that problem happen to anyone with the 622? How about the 811?

Thanks!

 

[VegasVoomer]

My 811 lost signal from all sats too. Do you have any other receivers in the house? I had a 311 in another room and after a certain SW download to the 811 that problem started. I learned from reading here that the 2 did'nt play nice together anymore and disconnecting the sat in line to the 311 and rebooting the 811 and doing a switch test fixed the problem--until it happened again. The only way I found to not have to do all that was to just leave the 811 on all the time. I have a 622 now with the 811 in the other room and havnt had a single problem.

 

[mdonnelly]

The 811 is notoriously poor at handling anything except pristine OTA PSIP. I haven't heard as many complaints about the 622.

 

[Fgsilva]

the 811 was the only receiver on after I moved. good to know that problem is not happening with the 6221

My 811 lost signal from all sats too. Do you have any other receivers in the house? I had a 311 in another room and after a certain SW download to the 811 that problem started. I learned from reading here that the 2 did'nt play nice together anymore and disconnecting the sat in line to the 311 and rebooting the 811 and doing a switch test fixed the problem--until it happened again. The only way I found to not have to do all that was to just leave the 811 on all the time. I have a 622 now with the 811 in the other room and havnt had a single problem.

 

[bhelms]

My 811 was flawless (with very limited OTA experience) until I moved it and swapped some other receivers, including installing a 622 in the "main" location. Now the 811 will occasionally go "dead" and only a reboot will fix it (usually a soft reboot is enough) and I frequently switch to the PG to see all blocks returning "No Info" which can only be resolved with a soft reboot, sometimes more than one. I'm not sure if these problems are related or not or if they are related to the current complement of equipment (also have a 311 attached) and/or whether or not any recent SW D/Ls are part of the problem. I haven't really kept track of what SW the 811 has or how often it changes...

 

[kb7oeb]

The 811 can't recieve the sat signal when its tuned to OTA, the 622 doesn't have that limitation.

 

[Mr Tony]

The 811 can't recieve the sat signal when its tuned to OTA, the 622 doesn't have that limitation.

good info to know. I just got a 811 and wondered why when I am on a OTA channel for a while and switch to satellite, the guide is all goofed up

 

[kb7oeb]

I usually have better luck if I change to a satellite channel for a while before hitting guide. Leaving it on ota for a long time for me almost always ends up with a reboot to get the guide stable again.