811 issue right off the bat!

[robertjp]

I cant say I wasnt warned by reading here buy I ordered the 811 hooked it up and after I scanned in my locals it crashed. When I viewed a local from the guide, I could not get it to go back to satellite, just black. What do I do now? This thing is less than 24 hours old. Thanks Bob

 

[Harry]

I cant say I wasnt warned by reading here buy I ordered the 811 hooked it up and after I scanned in my locals it crashed. When I viewed a local from the guide, I could not get it to go back to satellite, just black. What do I do now? This thing is less than 24 hours old. Thanks Bob

Press the power button for 10-15 seconds. This will reboot the box. (It takes a few minutes) If that does not work, unplug the electric cable for a few seconds and plug it back in.

Then call the E* CSR and tell them you got a bad box!

 

[b657319]

And be persistent with them!

 

[Bulldog]

Press the power button for 10-15 seconds. This will reboot the box. (It takes a few minutes) If that does not work, unplug the electric cable for a few seconds and plug it back in.

Then call the E* CSR and tell them you got a bad box!

Get use to it. You'll be doing it everyday!

 

[nippjas]

I don't have to reboot everyday, though I have seen an increase in BSOD since P280.

 

[kn6k]

what exactly does BSOD stand for?

 

[NightRyder]

what exactly does BSOD stand for?

Black Screen Of Death



NightRyder

 

[TomA]

I have had my 811 for 11 months and have had no major problems. I have had a few minor ones and when I use the reset procedure it always clears up and works fine. I believe I got one of the very first 811's in the Charlotte, NC area and may have been lucky in the draw pool of customers.....