811 guide problem

[lrossnm]

I have a problem of late. About every two days my 811 loses it's guide information. I must power the 811 off and wait for it to go through the transponder and guide download stuff. It then works fine (including locals) for a couple of days. I turn off the 811 at night. This question was asked by the Dish CSR when I told them of the problem.

Anyone else have this problem and is there a fix?

 

[gdarwin]

If you turn it off at night the problem should go away... Works for my 2 811's...

 

[lrossnm]

The 811 is turned off at night and it still has the problem!

 

[Kandiru]

Had similar problem. Check signal strength on 129. Chances are you will lose tracking on cloudy nights with low signals. I had a tree to clear, and now the perpetual update problem gone from my 811/D1000 amateur system.

 

[larrykenney]

I'm having the same problem with my Dish 811. In fact, tonight all it said was "Local Digital Programming" or "Programming Information Not Available" on all of the channels. I tried turning the receiver off and back on again and I still got nothing in the guide.

I also turn my receiver off over night.

How do you get it to download the guide?

Larry
SF

 

[garys]

You either have to do a soft reboot or a hard one. Soft reboot - press and hold power button on receiver for about 7 seconds then release. Hard reboot - unplug receiver while turned on, wait about seven seconds and plug back in.

 

[lrossnm]

I have been doing the soft reboot every couple of days. It solves the problem but it comes back in a couple of days. Also my dish does not have any obstructions, such as a tree, and the weather is not a problem.

 

[CivicOnBoostEK]

check signal and try running a check switch, its a possible cause also.