722k w L752 - signal lost screen

[Hall]

Over the past few days -- that I've noticed -- our 722k has been frequently going to the "Partial signal loss" screen and gets STUCK there. It has done this at various times that don't typically makes sense, i.e. heavy cloud cover. I'm confident that's not the issue anyway as I can hit the "Menu" button on the remote and it immediately gets "fixed".

Check switch returns everything as being okay.

Checking signal strength on random satellites and transponders all show green.

Anyone else seen this ? I suspect it didn't start until L752 was pushed based on when I've seen it. My son said it has been happening multiple times a day "and when it's not even cloudy" (he added that comment on his own).

 

[papalittle]

Signal levels could be low but still get green, if signal levels are good then try unplugging receiver for 1 minute and then see if that corrects the problem.

 

[3HaloODST]

Do you have the OTA module on your 722k? If so, try changing to a stronger channel or deleting the weaker channels. This issue has been around for quite a long time now. If that's not the issue then I dunno. What sats do you look at and what are their signal strengths?

 

[dwarren2]

Have you done a System Info on both receivers to se if there is an lnb problem? I was getting a Partial Signal loss on my 722 but not my 211. Had a drift on one of the lnb's.

 

[Hall]

Do you have the OTA module on your 722k? If so, try changing to a stronger channel or deleting the weaker channels. This issue has been around for quite a long time now. If that's not the issue then I dunno. What sats do you look at and what are their signal strengths?

Yes, I have an OTA module. That long-standing issue involves the yellow off-air signal lost screen though. This is the typical blue Dish error screen (I didn't catch the #). As far as OTA, my lowest signal strength is (86), so I suspect it's not a problem for me...

My dish looks at 110/119/129. What's the best transponder on each satellite to report ?

 

[Hall]

Have you done a System Info on both receivers to se if there is an lnb problem? I was getting a Partial Signal loss on my 722 but not my 211. Had a drift on one of the lnb's.

(1) receiver, not (2). No error about LNB drift (on Check Switch, Details screen).

 

[3HaloODST]

Yes, I have an OTA module. That long-standing issue involves the yellow off-air signal lost screen though. This is the typical blue Dish error screen (I didn't catch the #). As far as OTA, my lowest signal strength is (86), so I suspect it's not a problem for me...

My dish looks at 110/119/129. What's the best transponder on each satellite to report ?

No the OTA bug causes the blue signal loss screen when you tune into a sat channel after being on a weak ota channel. Every time you would see the yellow screen on the ota it will cause the sat to do the same thing (except blue) even though your sat is actually fine. Tuning into a stronger ota channel or deleting the weak channels will fix.

For 110/119 TPs 14, 15, 16 & 21 are the TPs to check signal with. For 129 it's 19, 20, 29 & 30.

The LNB Drift error message usually appears in Sys Info (MENU - 6 - 1 - 3.) If your Sys Info says "Good" then you don't have any LNB drift.