721 Freezes occasionally on local CBS station only???!!

[treiher]

OK, here's a weird one . . . I have noticed over the last few weeks that my 721 will all of the sudden just freeze, as if I have hit pause on the remote, but of course no pause icon on the screen. I can back up a little with the PVR, play it back, and it will freeze again at the same point. The only way to get it working again is to change channels. And then it will do it again. Also, it only seems to happen on our local CBS station here in Austin. Does this make any sense to anyone?

P.S. System reset seems to offer no help.

 

[treiher]

It's doing it again! Watching the Patriots and Tennessee, and it just randomly freezes. Once again, local CBS station. Has anyone seen anything like this?

 

[LER]

Have you tried sending a note to dishquality@echostar.com?

They are *VERY* responsive.

LER

 

[Scott Greczkowski]

I think that freezing problem was a CBS problem, as I was at a resturant watching the game and they were receiving the game via cable tv, and it had occational freezing.

 

[treiher]

I have not had a chance to contact Dish Support about this. I didn't want to do it during the football game and start troubleshooting then! But if it keeps happening, I will. Definately, it has something to do with CBS, since that is the only channel this happens on. I can get it to come back by simply changing channels and switching back. It takes an unusually long time for the picture to come up (10 or 15 seconds), but when it does, it is working again. Then, anywhere from 5 minutes to a half hour, it freezes again. That is ineresting that it was happening somewhere else too. That is partly why I posted here, I wanted to know if anyone else had seen this at all. I think something strange must be coming over the CBS feed which causes the 721 to lock up. Maybe its a combination of the CBS and the 721 together?