622 Not Dialing out After Eithernet Hook Up

[JIGGIEFLY]

I got my software update this morning so it gave me a good reason to rewire my home network.

Here' what i have:

WildBlue Modem
Linksys WRT54G Wireless Router
2- Computers
1-VIP 622

Ok all is hooked up and works as far as comps go

Modem hooked to router and comps are on wireless "all good"

622 hooked to port 4 of router checked 622 and it sees the routers IP
address

I have no land line so eiternet hookup was a welcome site to save the $5 fee

Broadband checks out ok on 622 but when i go to callout it says call out failed


So do i need to do anything else here to get it to call out?

Thanks in advance for the replys

 

[CubsWin]

I have the same problem.

Broadband test is 'OK' and I can order PPV, but if I try to Send Status I get an error message to check my phone line or broadband connection. Has anyone been able to successfully send status with just an ethernet connection?

 

[thefunks67]

I was able to complete the "Upload Logs" via Ethernet but it failed the "Send Status"

-Funk

 

[JIGGIEFLY]

I tryed to order a pay per view and it said connected for a brife second and went back to the order screen and still cant dial out but have IP adress and it show connected online

 

[thefunks67]

I suspect Ethernet is not fully supported by E* just yet.

-Funk

 

[palacios]

I have no land line so eiternet hookup was a welcome site to save the $5 fee

BTW, I called E* today about getting the $5 fee taken off but they said the 622 still requires a phone line. The guy didn't sound very confident in what he was saying, though. He didn't even know that there was an update today to allow the ethernet hookup. Hell, he didn't even know the 622 had an ethernet port. I guess I'll have to try back another day.

 

[bkushner]

I have same problem, phone line will not dial out with Ethernet port connected.

 

[Jim5506]

If it "connected" for a brief second it probably transmitted the data via ethernet (very fast).

 

[JIGGIEFLY]

Thanks For the replys it started working this morning i was able to call out and i ordered a PPV via Eithernet hookup, i dont have a landline phone just have cell phones that is why this was a good addon feature for me

 

[CubsWin]

How do you define calling out? I still get "Call Out FAILURE" when I try to Send Status.

 

[adavis720]

How do you define calling out? I still get "Call Out FAILURE" when I try to Send Status.

Same here, when I go to "Call Out" I get:

Call Out
FAILURE

Please Check Phone
or
Broadband Connection

I am pulling an IP and the router sees the receiver. I called E* and the guy said I don't have to do anything, being connected via Ethernet will be reflected on my bill, if it isn't then call back and they will fix it.

I don't really care about ordering PPV, I would just like to not have to pay an extra $5 a month.

 

[Madtown HD Junkie]

does Ethernet work with the 211 too?

 

[bnwbass]

What does the upload logs do?

 

[JIGGIEFLY]

What does the upload logs do?

It sends data to Dish but noy sure what type maybe some will reply that knows.

 

[adavis720]

Same here, when I go to "Call Out" I get:

Call Out
FAILURE

Please Check Phone
or
Broadband Connection

I am pulling an IP and the router sees the receiver. I called E* and the guy said I don't have to do anything, being connected via Ethernet will be reflected on my bill, if it isn't then call back and they will fix it.

I don't really care about ordering PPV, I would just like to not have to pay an extra $5 a month.

OK update:

Now when I go to "Call Out" it says:

No Call Out Pending

and when I go to "Connection" it says:

Broadband Connection OK
Phone Connection
FAILURE
No Dialtone

So I guess that means I am all set, if there is no call out pending it must mean that it was successful overnight?

 

[JIGGIEFLY]

If it says "No Call Out Pending" then yes you are all set for now.

 

[the_pabster]

It sends data to Dish but noy sure what type maybe some will reply that knows.

The same stuff it would send via telephone. Your viewing habits and any purchases you've made...

 

[carnutfl]

Phone line Caller ID

If I use only the ethernet connection and unplug my phone line, does that mean I no longer get a phone number ID on my TV screen?

 

[Dishpointer]

If I use only the ethernet connection and unplug my phone line, does that mean I no longer get a phone number ID on my TV screen?

Correct. You will need your phone line connected to use caller ID.

 

[MikeD-C05]

So is anyone for sure that DISH will allow just a broadband connection ONLY? I wouldn't want the audit nazis calling if I did this and disconnected the phone lines.