522

[jfd]

I'm new here, so forgive me if it's been discussed. I have a 522. The live TV functions (rewind, ff, pause) stop working after a few days. If you try to use these when watching live TV, they will work for a second or two, then quit. I do a reboot by turning the power off at the box (is this a hard or soft reboot?) and the remotes will work again for a few days, then the problem reoccurs. I have called customer service several times. They say they are aware of the problem and are working on it, but it's been some time and it's still not fixed.
Anyone having this problem? Know how to fix it?

Thanks.

 

[maximum]

Wow, they actually admitted there was a problem?!?! Usually they tell you something stupid like "your dish isn't properly grounded" or "an airplane must have been flying by at the time."

I haven't seen this problem . . . . yet. (knock on wood).

 

[MikeD-C05]

We have never heard of that one before. Let me write it down as an unusal problem report ........

deny !
Deny !
DENY !