my 510 is serverly screwed up. it is only 2 months old. how do i hard reset it? i cant do the normal "Menu", "6", "3", "Info", Right Arrow, Left Arrow, "TV/Video" thing because i press one thing and the reciver does another. like if i press cancel it jumps to next menu then cancels. holding down power for 5 sec and resetting that way doesnt work. is there any other way to hard reset it? i really dont want to have to call dish again