Just couple of weeks back I went from T250 to T200. 1st time ever downgrading in 2 years. Dish still will not waive the $5....& said the same thing...they have waived it in the past...but now they cant do anything.
$5 programming downgrade/upgrade fee now enforced
- Thread starter yaz96
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An argument can be made that way. So instead of paying $30 for virtually no programming, you pay $5.
But still, ax'ing FSC+ when the programming is down to a minimum (Serie A, EPL, rugby almost completely over... Setanta used to show Gaelic Sports, but that is very low on the scale programming) is hardly taking advantage of Dish. Imagine if HBO stopped showings movies for three months?
I'll be happy to send you my bills and any fees incurred in the future. Please PM me your information.
Look, I don't personally have a problem with the downgrade fee. Most other providers charge a fee for downgrading. It seems fair, and $5 isn't a big deal. I understand where you're coming from Yaz. It feels like just another added on fee. What I was mainly agreeing with is you not wanting to hear crap from Zero. I srsly hate that punk.
it sounds more like the original poster is just simply being ungrateful for the times they did waive the fee. its in the service agreement about the 5.00 fee as well listed on every bill where the fees references section is.
ungrateful complainers who expect it everytime and then cry until they get a supervisor are probably the reason why dish said the hell with waiving any fees at all, as the customers are simply not grateful when they do and now expect it.
ungrateful complainers who expect it everytime and then cry until they get a supervisor are probably the reason why dish said the hell with waiving any fees at all, as the customers are simply not grateful when they do and now expect it.
I do believe that DISH should wave this fee ONCE per year.
Example ... I may have HBO now, but my favorite show is leaving and there is nothing for me to watch on HBO. Why charge me to change?
I don't EVER see a fee for upgrading... THEY WANT YOU TO UPGRADE.
The fee has always been there so nothing has changed. Directv does the same thing. I am thinking along the same lines as Scott on this. They should allow you to downgrade once per year without a downgrade fee. Either that or let you do it online without a fee at all since it does not cost them anything if the system does it. It is very stupid to allow you to only upgrade and not downgrade online.
I forgot to add you in the list of Dish apologists/employees that need not reply. I'll remember for next time.
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I was shocked Dish didnt charge my dad $5 to swap out a receiver. After all I had to speak to someone (actually it was 3 people) to get the receiver swapped out and the new card sent to me 
FSC+
Not only there is much more Rugby programming but there is far less Football (sorry folks, I mean Soccer) Soccer than with Setanta. Some European soccer games have disappeared since FSC+ has taken over from Setanta. But the monthly charge remains the same!!
In the same spirit there is no more ESPN Classics for free. You want it you have to pay for it. What about a discount for not having it anymore?
Not only there is much more Rugby programming but there is far less Football (sorry folks, I mean Soccer) Soccer than with Setanta. Some European soccer games have disappeared since FSC+ has taken over from Setanta. But the monthly charge remains the same!!
In the same spirit there is no more ESPN Classics for free. You want it you have to pay for it. What about a discount for not having it anymore?
More like $50 + $15 S&H fee for that new G3 Purple Card. It doesn't cost no $15 to ship a card. Heck it doesn't even cost that much to ship a receiver.
Dish has a new company rule that will not allow customer service agents to waive the $5.00 downgrade grade fee anymore for any customer. If a front line agent is caught waiving the fee, then that agent is subject to a write up and/or termination. In the future if you downgrade, you should tell them you want to cancel if they want to charge you the downgrade fee. Usally the cancellation dept(loyalty dept is the internal name) will try to prevent you from cancelling, and they can waive a fee like that.
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