After retiring from a Fortune 50 company, I find that rarely what the "consumer" is told is all of the story. We need Paul Harvey to give us "The rest of the story".
I base my statements on the dreaded "Coming Soon" that Dish had on the OTA channels for years! You couldn't add or remove channels for years, so much so I haven't even checked in the last six month, can we now? The 4K Joey was suppose to allow 4K content for the people who had 4K TVs. So far only a few Pay for view. I have ordered some to see the quality vs a 4K movie, and though it is good, IMO it doesn't (Dish 4K Pay For View) hold a candle to a 4K movie. I'm not asking for miracles, I just would like to at least watch Netflix on 4K the way I was told I could when I purchased it.
I have been with Dish since 1999, so I'm not a fair weather fan. When I say I don't expect it, I say some of it in jest, but some of it I really believe in the back of my mind from the broken promises in the past.
So far with my current set up, I am somewhat happy. I have an H3, 4K Joey, and four WJ's.
My dislikes:
1. How it just does a update even if you are watching TV at night.
I have changed the times, etc, but next thing I know it does un update, and if you have strange working hours, guess what you loose your TV while it updates.
Instead of stating what is actually whats going on, it gives you a message to unplug your device, but you don't really need to.
2. Sometimes it will loose all your PTAT recordings, or revert to one day, not very often, but it does
3. I don't like how you can't toggle between shows and rewind them like I could on my 722
4. I don't like how they don't have a better OTA dongle (and have quit making the current one). I do hear they may be coming out with a dual OTA, which would be good (Coming Soon.....?)
5. How sometimes you can't see all your recordings on the 4KJ, or the WJ, until a reset (this is not a common problem, to everyone, but sometimes happens to me)
6. SLOOOOOOW HDD response at times. This one I don't get, some times it's snappy, other times slow. My connection is wired at 300Mb, so connection speed isn't the problem, and the HDD is 7200RMP USB3
I like
1. 16 (17 with OTA) channels
2. The external HDD to save shows
3. Speed vs the H1
4. Wireless Joeys
5. PQ vs our local cable
6. The remotes (I like them all). I like the 40 because it can operate my TV, 4KP, Receiver
7. The new software upgrade so when I turn of a unit, everything turns on (no more crappy overpriced all-in-one remotes)
These aren't all my likes and dislikes, just what popped in my head at the time. Like I said, I'm somewhat happy with Dish, but I know I could be much happier if they would just do a few additional things. With ATT buying Direct TV, and pushing the unlimited data for phone usage if you switch, I can see how some Dish customers would switch. I wish Dish and another Cellular carrier would join forces and combat DTV, as I feel Dish is superior to them.
Really I have no plans to move from Dish, and I wish them a strong bottom line, as that makes it better for us (or at least I hope and think so). I guess I think so highly of Dish, I have just expect more.