A 10 minute phone call was all it took for me to get the promo. Just needed to provide an email address. (At least I assume I have it.......will find out when I get home from work).
I sub to Absolute HD and they don't offer the 3 month free preview to me. I asked 2 CSR's via chat and was told (basically):
1st) NO! (And he ended the chat)
2nd) No, but you can have HBO for 1 month and that's it.
I agreed on the 2nd chat (different CSR). Apparently my package is considered lower than Bronze even though I don't pay less nor do I get less channels. Oh well - just wanted to let you know.
I'm confused by all this. Seems like everyone is doing an online chat or calling to get this promo. Do you all not have the option to enable this promo online in your account? I just have to click on the "agree" button it appears to get the promo, and I just came out of the HBO/Starz promo a few weeks back (ended up paying for about 2-3 days of it). Am I missing something?
i just have not enabled the new promo yet as I was waiting to do it at the end of the month.
We're in the same boat, but you are sitting in the sun and I'm stuffed into the cargo hold! Thanks for the news. I'll try again (as I mentioned at first in this thread).I have Absolute as well, and got the promo.
I called in to cancel my HBO/Starz promo, and she said OK.
I then thought I'd take the risk and ask at the same time, if I could get the HBO/Showtime promo and she said sure, let me take care of that for you. This happened last night, so it hasn't shown up in online billing yet. I will be checking though!
Well, I got shot down by Betty; here is her reasoning:
(03) Betty S: We do have the promotion for HBO and Showtime free for 3 months, however that promotion is not available in your account.
(03) Betty S: You already have HBO on the account that is the reason this promotion is not available right now.
(03) Betty S: In order to provide the promotion deal , you should not have movie package on the account for minimum 6 months to get enrolled under the promotion deal.
So I guess my question is... has anyone done this via the online chat? or was it only done via phone?