I recently had to reset my R-16 300 standard def dvr. After the reset I was no longer able to record something and watch a different channel. I call tech support and they walked me thru numerous "Satellite Setup" procedures, but did not fix the problem. Always after the setup a note would appear that the 2nd tuner is not active. My other HD DVR is working properly so I don't think anything in the wiring or dish is at fault. Does any one have any ideas for a fix?