211k deleting recordings

[dmag]

I've been having a recurring problem that I can't seem to find any information on. I have two 211k's and each one has an external hard drive. For the last year or so periodically both of the drives will not play any recording over a couple weeks old. They show up on the list but when I try and play them I get the " A problem was encountered when opening the files of this DVR event" "Please note error Code: 05". I know it's not a hard drive problem because I replaced both drives. I also swapped the drives out between the two receivers. It also happens on the same day for both. In other words I watch a recorded show at night, wake up one morning, turn on the reciever and it won't play that show or any other. I turn on the other receiver and any recordings on that one won't play.

I tried Dish tech support and all I got was "Oh Well", and they try and get me to upgrade to the Hopper. I know the 211k's are becomming obsolete but I don't want or need a hopper. I also don't want to get into a new contract.

 

[jwhalerfan]

Upgrade. That VIP technology is forgotten and abandoned.

 

[zippyfrog]

Yeah - I had the issue starting back in October. I had a thread that I started that I can't seem to find at the moment about this. I am not sure why the VIP211k started deleting. In essence, the files for the recordings were deleted but the entry was not removed from the recording list. I lost about 7 years worth of recordings. And I know they were deleted because my hard drive showed something like 200 hours of HD space left, but I had a lot less and previously had to individually remove things.

 

[dmag]

Upgrade. That VIP technology is forgotten and abandoned.

I did look into that. The Hopper does have a lot more features, but it's mostly all bells and whistles that I don't need or want. And on the down side my bill would go up (I already pay over $170 a month) and I would be back under contract. I think, after 25 years of being a customer, it may be time to cut the RG6 cable and go OTA/streaming.

 

[dmag]

Yeah - I had the issue starting back in October. I had a thread that I started that I can't seem to find at the moment about this. I am not sure why the VIP211k started deleting. In essence, the files for the recordings were deleted but the entry was not removed from the recording list. I lost about 7 years worth of recordings. And I know they were deleted because my hard drive showed something like 200 hours of HD space left, but I had a lot less and previously had to individually remove things.

Then I take it you never found a solution.