TRG, join the crowd! I bought a Viewsat Ultra last fall when they hadn't been out long, thinking it was the one with the best processor and memory etc.
Most of it works fine, but the AC-3 sound pass-thru NEVER worked properly.I called those folks many times over the next 5 months or so, and they never did fix it. Kept telling me a firmware upgrade would be 'out soon' and "next week at latest" etc.They had other markets in mind, apparently. Read about their lawsuit if you haven't already. My next one won't be a viewsat.
What's frustrating is that I'm new to this and I thought it was me not understanding something. I've learned a ton of things from this experience but I can't honestly say it was pleasant.
I'm waiting to hear back from the dealer I bought it from. I listed my problems and asked if anybody else is reporting the same issues. Luckily for me he has a 30 day customer satisfaction guarantee. I'll probably buy a coolsat or pansat unit from him. I originally had my eye on a Pansat 3500SD I should have stayed with. I can live without PVR for a while.