I could ask, but for mine, I needed to give my account info, software version, receiver model, etc. So maybe if you have the time later (unless we get home and its solved...) and can contact them, I think it would help DISH speed this. As I said before, the CC is available in the SD versions of the channels (although since this weekend Fox CC is garbled).Thanks ljdonato for following up the CC issue for ABC & FOX HD channels. DIRT can also file that report on my behalf if needed.