1/11 Retailer Chat Recap

[Scott Greczkowski]

Ok here are the rules for upgrading under the Dish'n it up program.

Limit 1 HD Receiver Per Transaction
Limit 1 upgrade per 12 month period
Limit 2 tuners per transaction.

 

[Sean Mota]

Lucky,

I just read in the chat that you maybe ok. It is two tuners and not one receiver. So you will be ok. The ones that are F*** are the ones with a DVR plus other HD receivers.

 

[Sean Mota]

942 uprade in 2006
Two 6000s upgrade in 2007 (if it is two tuners)

So I'll be done with all my HD upgrades by 2007

 

[Sean Mota]

The DVR customers again get shafted. We spend the most money on Dish Hardware and we always the end of the stick. Way to go dish.

 

[HokieEngineer]

942 uprade in 2006
Two 6000s upgrade in 2007 (if it is two tuners)

So I'll be done with all my HD upgrades by 2007

Only if they come out with a two tuner, two HDTV output receiver by 2007

 

[RandallA]

Ok here are the rules for upgrading under the Dish'n it up program.

Limit 1 HD Receiver Per Transaction
Limit 1 upgrade per 12 month period
Limit 2 tuners per transaction.

and 18 months commitment?

 

[Scott Greczkowski]

We now go to Question Time. (Which means the chat is done) however sometimes a good question is asked.

First question asked is the new DVR fee only for new customers or all customers, Jim says all customers who are being charged a DVR fee the rate will be going up, on the receivers with no DVR fee there will continue to be no DVR fee.

 

[Scott Greczkowski]

and 18 months commitment?

no commitment mentioned only requirement was they must subscribe to the HD package (and remain subscribed to the HD package)

 

[Lucky]

Sean,

So I can upgrade two 811's at one upgrade ?

 

[Sean Mota]

Yes.

 

[dimi1963]

Ok more from the stupidity department.

You are only allowed to upgrade 1 receiver to MPEG4 under the Dish'n It Up program.

If a customer needs more then 1 receiver upgraded they need to BUY the second unit.

Dish will loose a lot subs over this. I have two leased HD receivers (811 and 942), what are my options? This is all bulls.... I am getting tired of being threated as a second class sub, I am an E* sub since 97 and pay a lot of money every month (AEP; HD+Voom; Locals; Superstations; RAIinternational) and I am getting this in return? I am startin to look into COmcast HD packages and what they offer. Bye Bye Charlie....

 

[Sean Mota]

No.

I do not know what the heck this means.

Limit 1 HD Receiver Per Transaction
Limit 1 upgrade per 12 month period
Limit 2 tuners per transaction.

 

[RandallA]

no commitment mentioned only requirement was they must subscribe to the HD package (and remain subscribed to the HD package)

Thanks.

 

[Scott Greczkowski]

Good question, if a customer subscribes to HD locals will they still get the SD locals as well, the answer is YES they will get whatever locals are available to them. In fact if the customer has a mpeg4 receiver and HD locals are in their area they willl get them automatically and for no extra charge.

 

[Scott Greczkowski]

No.

I do not know what the heck this means.

Limit 1 HD Receiver Per Transaction
Limit 1 upgrade per 12 month period
Limit 2 tuners per transaction.

Those are the rules for the upgrade under the Dishn it up promo.

 

[ggw2000]

1 HD Receiver

No.
I do not know what the heck this means.
Limit 1 HD Receiver Per Transaction
Limit 1 upgrade per 12 month period
Limit 2 tuners per transaction.

It looks like it is what it says- 1 HD Receiver and probably in a 12 month period. This was probably done so they can try and get at least one receiver out to whoever wants one first. Logic says that they are NOT going to meet the demand for a long time on receivers. Gerry

 

[Drone35]

Finally, something without a extre charge!

 

[Lucky]

Scott, can you upgrade two 811's at once. Is that considered two tuners ?

 

[gbjbany]

I thought there were 2 prices for the HD packs, one without loacls ( 99.99 for Platinum) and one with (104.99) ?

 

[Sean Mota]

Scott, can you upgrade two 811's at once. Is that considered two tuners ?

Ok I see what they mean. that's two tuners but two receivers. The rule is one receiver and two tuners.