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Well, I received a call within 2 hours of e-mailing, and they are sending boxes to pick up the old receivers. The guy was great about it and apologized. Thanks for those e-mail addresses, worked wonders=)

Ah, as someone who does CSR work I can see the brilliance(deviant?) reasoning behind not letting people even talk to the CSR without paying, but damn it's frustrating if you're billing is borked. I'm just glad I found this web site=)

I sent an e-mail to both of those, I was nice about it, do you guys know if CEOs really read those? lol

Thanks, up until now I've really enjoyed the service. Me and my roomies paid them $100 a month for about a year and a half, and were very pleased(we liked the 50 or so movie channels), if this resolves soon, I'll probably keep it, otherwise I'm going with cable or directv, since I'm no longer...

In mid June my roomies moved out so I didn't need as many receivers(3 less to be exact), so I called dish network, and they said since my contract had expired I could turn those off, and they would send me boxes to send the units back. Fast forward to August, I haven't received boxes for the...