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The model is d10-300. Yes I have tried it in another room and it worked fine. I guess it is the cable. Thank you.

Hello all. I am having a problem receiving my channels. I think that it might be a cable problem but I wanted to see what you all think first. I had some channels that weren't coming in so I decided to reboot the box (as I have had to do in the past) but when I did this, it got stuck at the...