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Yup, I got the same message and I decided to reboot the receiver and now it won't come back on, stuck at 98%.

I've either got something wrong or DISH is highly lacking in picture quality compared to DIRECTV. Most channels just seem to be lacking detail and seem grainy with a lot of artifacts in the background. Watching football on my local channels has been terrible with constant distortion of the...

I ended up going ahead with the DISH installation. I asked the technician about the antenna and he just told me how to hook it up. You could tell he wasn't a fan of installing them. He said he's been getting so many service calls with customers wanting an antenna installed. I'm going to attempt...

One thing I will say, the technician I've had come here a few times now, I'm impressed with. He did my original install and I know he's been with the company for at least 10 years. He's very well respected, I know a guy who worked for DIRECTV as far as a technician and he told me that this guy...

Thanks for the information! I'm sure the antenna is something I can install myself, I just didn't have enough coaxial cabling. I'm still debating whether to keep the order in general since I have the NFL Sunday Ticket for this season. I'm just annoyed by DIRECTV's pixelation going on. I've had...

Use promo code CARD100 and you will get a $100 gift card for signing up. I did and I used it directly through DISH over the phone. Doing it over chat was also available on dish.com, they told me it was valid. (I don't know when it expires - My order was put through on Monday)

Hello! I have a question that hopefully someone here will be able to help me out with. I have a new service installation set for Friday with 1 Hopper 3 and 3 Joey 3. My question is this: Will the installer install my own outdoor antenna that I purchased for the local channels? Right now, DISH is...

In my opinion, anytime you are looking to lower your bill, I think it is always best to speak with the loyalty/retention department for the best deals. They just have the most resources to work with you and if your call ends up saving you good money, it will be worth the call!

I had Directv for a long time, mostly because of the NFL Sunday Ticket. In November 2017, I cancelled and went to DISH. Had constant pixelation issues with Directv that went on for months and months and it never got resolved. I had techs here and nothing got fixed. I also saw where other people...

Doing the steps I mentioned? Clients have to be on as well?

Right now on the firmware watcher site it shows the FF3 in red as "New" so I'm not able to download it right now, correct? I'm hesitant on forcing it with what happened with the FF1. They sent me another HR54 and everything is back to working normally so I'm scared it may happen again. I've...

Yeah, I reset the receiver 2-3 times and it didn't change a thing. It was very annoying. I don't think I did anything wrong but it definitely messed the receiver up. Why does it keep changing? Just a few days ago it was FF1, now it's FF3. What is it going to be in a few days? Lol. I'm just...

Question for you guys.. Earlier this week, I believe it was around 4-5 AM Wednesday morning, I went to the Firmware watcher link and seen the FF1 update was available in green, so I forced an update on the receiver and it downloaded the FF1 software without issue. I got it all going and for some...

I just purchased a Samsung KS8000 55 inch 4K TV and for whatever reason when I get rather close to the screen, it looks grainy. I see things around lettering and even faces kind of look distorted at times.. I haven't changed any settings but I was wondering if anyone had any advice? Seems like...

That is correct. I would call 1-855-567-1663 and ask them what the best deal would be for you bundling TV & Internet. I would still recommend the XTRA package with the HD Extra Pack.

Do you have AT&T Internet available at your location? Only reason I ask is because if you bundle with AT&T, you get all of your services locked in for 2 years! If not, you will get a special price for 1 year. With the channels you want, I would go with the XTRA package. The CHOICE package has...