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Technically no. They charged me $20 for a remote and $21 shipping thru UPS and it was supposed to be here in 2 days. I still haven't gotten it yet after 6 days, so I don't know if it is another 6.4 remote (which is what she said she was sending) or a 21.0 remote that Matt (above) said they...

Thanks TimberWolf!!! That made all the difference. One of the keys didn't have UHF on the backside and once I reset the remote address back to the same as the receiver AND flipped that key over (which I didn't realize you could do) then it works. I now have a working remote. Unfortunately, I...

Thanks Matt. I also suspect the problem is in the receiver with the UHF reception. Hopefully the new remote will have a "key" or a switch that will allow me to make the remote IR. I really do think that will solve the problem. Maybe once I get the remote I will ask for you specifically when I...

Thank you TimberWolf and boba. A missing UHF antenna is not the problem although I suspect that there may be some broken disconnect inside the receiver from the UHF jack. I do have an antenna and it is installed in the right place. I even tried a second antenna from my old receiver before I...

Thanks for the tips Matt. I had already checked the UHF antenna several times. And it is in the correct location and not loose and sticking straight up with nothing blocking it in direct line of sight of the remote. I was using the silver tab. I did try what you suggested and held the remote...

I am new to this forum. I have had a VIP612 DVR receiver for over a year now, maybe two years. When I initially got it as a present, the 6.4 remote that came with it didn't work. Dish Network sent me a new 6.4 remote that also didn't work. I was replacing an older 510 receiver and somewhere...